Privacy policy
At Acid & Bone, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect certain personal information including your name, email address, shipping address, billing details, and payment information when you place an order or create an account.
2. How We Use Your Information
- To process and fulfill orders.
- To communicate order updates and customer service responses.
- To personalize your shopping experience.
- To send marketing communications with your consent.
- To comply with legal obligations.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (e.g., payment processors, shipping carriers) who assist us in operating our business, subject to confidentiality agreements.
4. Cookies and Tracking Technologies
Our website uses cookies to improve functionality, analyze site usage, and support targeted advertising. You can manage cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration.
6. Your Rights
You may access, update, or request deletion of your personal data by contacting our customer support. We will respond promptly in accordance with applicable laws.
7. International Transfers
If you are located outside Canada, your data may be transferred internationally for processing as described above, subject to protective safeguards.
8. Children’s Privacy
We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our site indicates acceptance of updated policies.
Contact Us
For privacy inquiries or concerns, please contact us at privacy@acidbone.co